|
Details of designation |
Contact Person Name |
Office Address |
Contact No. |
Email-ID |
Working hours when complaints can call |
| Customer Care | Sujay Chaudhari | B602, Sahdeo Heights, Near Rajwada Hotel, Baner Road, Pune - 411008 | 9022390698 | info@tradeflair.in | 9AM - 5PM |
| Comliance Officer | Sujay Chaudhari | B602, Sahdeo Heights, Near Rajwada Hotel, Baner Road, Pune - 411008 | 9022390698 | info@tradeflair.in | 9AM - 5PM |
| Principal Officer | Sujay Chaudhari | B602, Sahdeo Heights, Near Rajwada Hotel, Baner Road, Pune - 411008 | 9022390698 | info@tradeflair.in | 9AM - 5PM |
| Head Of Customer Care | Sujay Chaudhari | B602, Sahdeo Heights, Near Rajwada Hotel, Baner Road, Pune - 411008 | 9022390698 | info@tradeflair.in | 9AM - 5PM |
SEBI has set up an online complaints redressal system (SCORES) for easy retrieval and tracking of complaints by investors.
Link to SCORES website – https://scores.gov.in/scores/Welcome.html
Link to download SCORES app – https://play.google.com/store/apps/details?id=com.ionicframework.sebi236330&hl=en_IN&gl=US
In case the client is not satisfied by the steps taken by the Research Analyst, Clients may also opt to lodge their complaints and track the status of that complaint through SCORES. The Research Analyst will receive and redress the complaints according to procedure prescribed by SEBI.
Clients can also submit their complaints on The Securities Market Approach for Resolution through Online Dispute Resolution (ODR) Portal for online arbitration and online conciliation for resolution of complaints.
https://smartodr.in/login
https://www.sebi.gov.in/legal/circulars/jul-2023/online-resolution-of-disputes-in-the-indian-securities-market_74794.html
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